GUIDES

What is Vehicle Telematics?

This page has been created to help you learn more about how Tourmo AI can optimize vehicle telematics systems.

These resources answer frequently asked questions about how Tourmo makes it possible to overcome common telematics system challenges and get a better return on your investments.

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Fleet Telematics

The expression "vehicle telematics" is a term that refers to the utilization of telematics and GPS technology for the remote tracking of both vehicle assets and drivers. These systems gather important data about a business's mobile assets and supply relevant safety and performance details to fleet managers and company stakeholders.

Vehicle telematics systems can collect telematics data directly from the vehicle itself (OBD telematics) or from mobile phones and tablets (mobile telematics systems). This technology can provide information on your vehicle and equipment's location, operation, speed, acceleration, fuel efficiency, and other properties.

How Do Vehicle Telematics Systems Work?

Vehicle telematics systems that use GPS and cellular technology can send data back to a central server in real-time for analysis. In other cases, each vehicle asset has a small device called a telematics unit installed to collect and transmit data. Telematics units can also receive commands from a central server, enabling fleet managers to remotely control specific aspects of the vehicle, such as setting speed limits or controlling the engine.

Telematics systems collect massive amounts of data on vehicle performance, driver behavior, and locations. Unfortunately, when these systems are not properly managed, they become overwhelming and make it difficult to analyze and extract meaningful and impactful insights, resulting in significant delays in decision-making.

Q: We already use fleet management software. How can Tourmo AI improve our existing solutions?

A: Likely, your existing fleet management solutions and management processes rely extensively on manual tasks for data collection, interpretation, analysis, and reconciling fuel-related expenses. This is the starting line of where Tourmo’s AI-powered solutions dramatically outperform other top industry solutions.

This is the starting line of where Tourmo’s AI-powered solutions dramatically outperform other top industry solutions with automated workflows driven by exception management and based on a patented contextualized scoring approach that considers traffic, weather and geography (to name a few included conditions).

Q: Does Tourmo AI improve driver safety and performance levels?

A: Yes, our automated fleet driving monitoring workflows will enable you to immediately identify and address risky behavior across all your drivers, resulting in fewer accidents, lower costs, and higher engagement. Our patented contextualized scoring model that includes factors such as traffic, weather, and geography increments traditional events per hour or mile risk identification.

Also, a comprehensive driver scoring program benefits your fleet by the ability to recognize high-performing drivers improving retention and create a competitive culture for continuous improvement.

Q: Do we need to replace our current software to use Tourmo AI?

A: No, we can work with and enhance your fleet management software and leverage your existing hardware and software data sources. There’s no costly “rip and replace” involved.

Our approach will enable you to get the most out of your existing investments while avoiding the cost, and delay associated with additional and disruptive changes.

Q: Can Tourmo help increase fuel efficiency and minimize my fleet’s CO2 footprint?

A: Tourmo’s automated workflows help drivers learn new behaviors that will help them use less fuel. Further, our fleet driver management software makes it easy to monitor your fleet's fuel efficiency, performance, and environmental impact with the data you receive.

Q: Can Tourmo improve customer and employee satisfaction?

A: Inaccurate and inconsistent communication frequently leads to lower satisfaction rates. Tourmo’s AI-powered platform can help you automate communications and processes from your back office to the field and your customers to improve customer and employee satisfaction.

Q: Will AI technology reduce the need for fleet managers or lead to job loss?

A: Simply put, no. In the future, advanced technology will be required to automate tasks, analyze large amounts of data, and predict outcomes. Advanced technology, like Tourmo AI, will increase rather than decrease opportunities for advancement while freeing employees from repetitive, time-consuming tasks and allowing them to focus on work that requires human oversight.

Leverage Your Data

Aggregate, unify, normalize and correlate your data from infinite disparate sources and point solutions – no rip and replace.

AI-Driven Insights

Use AI and Machine Learning to automate contextualized business intelligence - all in real time.

Powerful Automated Workflows

Create effective, efficient, AI-driven workflows - gain dramatic improvements in cost, and employee, customer and partner experience.

Data Collection

Collect higher quality location & driving data from Mobile Devices via an easy to install Application.

Contextualized Driving Analysis

Patented context-aware AI considers factors like weather, road type and elevation for fair and unbiased analysis.

Safety Automated

Automated Driver Coaching and Communications, including feedback, self-coaching, positive reinforcement, and gamification.

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AI-driven Workforce Management

AI-driven process management: automate tasks, gain insights, and ensure transparency across your organization. Unearth value from your data and tailor it to your specific business workflows.

Plan vs Actual

Real-time analysis of your plan versus actual, with automatic notification of route deviation, unplanned stops, delays at client or plant site, etc.

Configurable Workflows

Configurable templates, tasks and workflows allows each organization to digitize and automate their unique manual processes, providing automatically escalation and visibility to all internal and external stakeholders.

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Fuel Efficient Driving Behavior Monitoring

Tourmo processes data from any mobile or telematics device for context-aware driving analytics. Coupled with a targeted scoring system and driver coaching, we increase fuel efficiency with minimal, if any, supervisor input.

Greenhouse Gas Scoring and Reporting

Automate your fleet's carbon footprint monitoring, coaching and regulatory reports, including GHG Protocol-Compliant Reporting.

Fuel Irregularity Analysis

Tourmo matches fuel transactions and pinpoints suspicious activities, offering ghost transactions, fuel level drop, and missing purchase analysis and alerts.

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Maximize Your Current Cameras

Instead of costly replacements, we enhance your existing camera systems. Save on hardware, installation, and vehicle downtime.

Video Triggers

Integrate any data source to fetch video segments, streamlining them into automated workflows, ensuring managers aren't overwhelmed and fleet video safety analytics are tailored to your unique operations.