GUIDES

Mobile Workforce Management 101

We’ve created this page to help you learn more about how Tourmo AI's mobile workforce management tools can improve profitability and fleet performance levels.

These resources will address top questions about how Tourmo can boost productivity, reduce costs, and improve satisfaction.

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Q: We already use fleet management software. How can Tourmo AI improve our existing solutions?

A: Likely, your existing fleet management solutions and management processes rely extensively on manual tasks for data collection, interpretation, analysis, and reconciling fuel-related expenses. This is the starting line of where Tourmo’s AI-powered solutions dramatically outperform other top industry solutions.

This is the starting line of where Tourmo’s AI-powered solutions dramatically outperform other top industry solutions with automated workflows driven by exception management and based on a patented contextualized scoring approach that considers traffic, weather and geography (to name a few included conditions).

Q: Does Tourmo AI improve driver safety and performance levels?

A: Yes, our automated fleet driving monitoring workflows will enable you to immediately identify and address risky behavior across all your drivers, resulting in fewer accidents, lower costs, and higher engagement. Our patented contextualized scoring model that includes factors such as traffic, weather, and geography increments traditional events per hour or mile risk identification.

Also, a comprehensive driver scoring program benefits your fleet by the ability to recognize high-performing drivers improving retention and create a competitive culture for continuous improvement.

Q: Do we need to replace our current software to use Tourmo AI?

A: No, we can work with and enhance your fleet management software and leverage your existing hardware and software data sources. There’s no costly “rip and replace” involved.

Our approach will enable you to get the most out of your existing investments while avoiding the cost, and delay associated with additional and disruptive changes.

Q: Can Tourmo help increase fuel efficiency and minimize my fleet’s CO2 footprint?

A: Tourmo’s automated workflows help drivers learn new behaviors that will help them use less fuel. Further, our fleet driver management software makes it easy to monitor your fleet's fuel efficiency, performance, and environmental impact with the data you receive.

Q: Can Tourmo improve customer and employee satisfaction?

A: Inaccurate and inconsistent communication frequently leads to lower satisfaction rates. Tourmo’s AI-powered platform can help you automate communications and processes from your back office to the field and your customers to improve customer and employee satisfaction.

Q: Will AI technology reduce the need for fleet managers or lead to job loss?

A: Simply put, no. In the future, advanced technology will be required to automate tasks, analyze large amounts of data, and predict outcomes. Advanced technology, like Tourmo AI, will increase rather than decrease opportunities for advancement while freeing employees from repetitive, time-consuming tasks and allowing them to focus on work that requires human oversight.

Leverage Your Data

Aggregate, unify, normalize and correlate your data from infinite disparate sources and point solutions – no rip and replace.

AI-Driven Insights

Use AI and Machine Learning to automate contextualized business intelligence - all in real time.

Powerful Automated Workflows

Create effective, efficient, AI-driven workflows - gain dramatic improvements in cost, and employee, customer and partner experience.

Data Collection

Collect higher quality location & driving data from Mobile Devices via an easy to install Application.

Contextualized Driving Analysis

Patented context-aware AI considers factors like weather, road type and elevation for fair and unbiased analysis.

Safety Automated

Automated Driver Coaching and Communications, including feedback, self-coaching, positive reinforcement, and gamification.

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AI-driven Workforce Management

AI-driven process management: automate tasks, gain insights, and ensure transparency across your organization. Unearth value from your data and tailor it to your specific business workflows.

Plan vs Actual

Real-time analysis of your plan versus actual, with automatic notification of route deviation, unplanned stops, delays at client or plant site, etc.

Configurable Workflows

Configurable templates, tasks and workflows allows each organization to digitize and automate their unique manual processes, providing automatically escalation and visibility to all internal and external stakeholders.

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Fuel Efficient Driving Behavior Monitoring

Tourmo processes data from any mobile or telematics device for context-aware driving analytics. Coupled with a targeted scoring system and driver coaching, we increase fuel efficiency with minimal, if any, supervisor input.

Greenhouse Gas Scoring and Reporting

Automate your fleet's carbon footprint monitoring, coaching and regulatory reports, including GHG Protocol-Compliant Reporting.

Fuel Irregularity Analysis

Tourmo matches fuel transactions and pinpoints suspicious activities, offering ghost transactions, fuel level drop, and missing purchase analysis and alerts.

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Maximize Your Current Cameras

Instead of costly replacements, we enhance your existing camera systems. Save on hardware, installation, and vehicle downtime.

Video Triggers

Integrate any data source to fetch video segments, streamlining them into automated workflows, ensuring managers aren't overwhelmed and fleet video safety analytics are tailored to your unique operations.